This policy explains how we collect, use, and protect your personal information when you use our website, place orders, or contact us. We are committed to handling your data responsibly and in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
The data controller for this website is the business named in our site footer and on our Contact page. If you have questions about this policy or your data, please use those contact details.
Depending on how you use the site, we may collect:
We use your data to:
With your consent where required, we may also send marketing communications; you can opt out at any time.
We process personal data on grounds including: performance of a contract (your order), legitimate interests (running and improving our shop, security), legal obligation, and consent (e.g. non-essential cookies or marketing where applicable).
Our website uses cookies — small text files stored on your device — and similar technologies. These include:
You can control non-essential cookies through your browser settings. Blocking essential cookies may prevent checkout or account features from working correctly.
Order and account information is stored on secure servers (including databases hosted for our application). Access is limited to authorised staff and service providers who need it to operate the business. We use industry-standard measures such as HTTPS encryption in transit and access controls, but no online system is 100% secure.
We retain personal data only as long as needed for the purposes above, including legal and tax record-keeping (typically several years for financial records, and shorter periods for marketing or analytics where applicable).
We do not sell your personal data. We may share it with trusted processors who help us run the site and business, such as:
These parties are required to protect your data and use it only for the services they provide to us.
Under UK data protection law you may have the right to access, correct, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise your rights, contact us using the details on our Contact page.
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
We may update this privacy policy from time to time. The current version will always be published on this page with an updated date below.
Last updated: May 2026.
